RVDA Endorsed Products and Services
These companies offer business products and services for RVDA members that have been reviewed and endorsed by the RVDA Board of Directors. Click on the links for more information.
Customer Tracking and Reporting
Customer Service Intelligence, Inc. (CSI)
www.tellcsi.com
bthompson@tellcsi.com
(800) 835-5274
CSI’s Customer Tracking and Reporting System is an all-new, cloud-based program available around-the-clock, seven days a week. The CSI system gives dealers the ability to track, measure, and manage customer interactions with the dealership and its employees. For the first 90 days, CSI will review reports with dealers and guide them on the best ways to use the reports.
Digital Payment Solutions
Fiserv Merchant Services
www.fiserv.com
Existing Fiserv Clients Digital Payments
Ashley Ouk
Ashley.ouk@fiserv.com
(804) 931-5932
New Fiserv Processing Digital Payments
Kathryn Kealing Metze
kathryn.kealingmetze@fiserv.com
(407) 919-8595
Fiserv offers RVDA members digital payment options with potential cost reductions on each Visa and MasterCard swipe transaction. Advanced equipment provides fast authorization, around-the-clock support, and improved funds availability for those with a depository relationship with the bank.
Disability Income Insurance/Paycheck Protection Benefits
American Fidelity Assurance Company
www.afadvantage.com
Tessa.daniels@americafidelity.com
Mike.mccormick@americanfidelity.com
(800) 654-8489 Ext 7516
Dealerships can provide disability insurance to provide security for a portion of an employee’s paycheck in the event they are unable to work due to a covered accident or illness.
Dispute Resolution/Risk Management Consultant
Tom Kline
Lead Consultant and Founder (757) 434-7656
tomk@bettervantagepoint.com
https://bettervantagepoint.com/
Better Vantage Point helps great dealers be even better through safeguarding the dealership by uncovering and solving hidden problems. We’re completely and solely focused on protecting you through our tried and true risk mitigation strategies, ensuring the money you make is the money you keep. With 30 years as a dealership owner, Tom Kline, Lead Consultant and Founder has the experience to find and fix risky business practices, hidden state and federal legal issues, poor digital reputations, customer and employee troubles, and unintentional advertising violations. Kline resolves consumer and business disputes, responds to regulatory agency notices, and improves employee HR practices by developing custom employee handbooks. These safeguards promote profitability ensuring there are processes in place to prevent problems . . . and de-escalate the problems that do occur.
Emergency Roadside and Technical Assistance
Coach-Net
http://dealer.coach-net.com
sales@coach-net.com
(800) 863-6740
Coach-Net provides emergency roadside and technical assistance solutions to RV dealers throughout the U.S. and Canada and for many RV and chassis manufacturers, RV clubs, and customer membership groups. Coach-Net provides dedicated service using over 150 employees with advanced communications technology tools combined with an extensive database of more than 40,000 service providers.
Employee Incentives
TicketsatWork is one of the leading corporate entertainment benefit providing unique discounts offered exclusively to companies and their employees. The employee benefit program by TicketsatWork provides unlimited access to exclusive discounts and special offers on top travel and entertainment products including, theme parks, shows, sporting events, concerts, movie tickets, tours and attractions, hotels, rental cars, retail gift cards and much more. Members can sign up for the program by visiting the TicketsatWork landing page.
Health Collective Purchasing Arrangement
Brown and Brown Dealer Services
http://www.bbinsservices.com/index.php/form
aweilage@bblouisville.com
502-550-2399
The RV Dealers Health Collective Purchasing Arrangement offers members a new way to
provide employee health benefits, while saving money. Through a
combination of leveraged buying power and program metrics that carve-out excess
costs, RVDA members have an opportunity to lower health care premiums. Dealers have the option of maintaining their current health benefits or they
can further customize their offering to employees. The program includes a
dedicated Brown & Brown Dealer Services representative, turn-key compliance
solutions, and administrative support.
Accelerate2Compliance™ (A2C) offers a cost-effective and easy-to-use information security compliance solutions to help dealers - and their vendors - achieve and maintain regulatory requirements unique to their business. The A2C roadmap assists with identifying information security compliance risk, implementing policies and procedures, delivering ongoing training, and testing, and assessing vendor vulnerabilities. In addition, via its strong network of information security technology and solution providers, A2C can help provide its customers a "one-stop shop" for their compliance needs. Its support is delivered through the A2C Portal™, a cloud-based subscription software solution to provide auto dealers with a simple and efficient assessment process, robust tools and reports, and best business practices to guard against ever-increasing information security threats. A2C's platform provides scale, configurability, and expansion modules to ensure you maintain, and can prove, compliance in today's ever-changing privacy landscape.
Inventory Tracking/Security Solution
KYCS Global, Inc
Jason Lyall
jlyall@kycs.ca
289-230-1833
www.kycs.ca.
RVDA in the U.S. has joined with RVDA of Canada to endorse KYCS Locate, an inventory location and theft prevention solution, available in the U.S. through Brown & Brown Dealer Services (BBDS). Locate is designed for inventory location and is ideal for trailers and motorhomes. Unlike many GPS-based inventory trackers, there are no monthly subscription fees. The device’s self-powered battery lasts up to five years and can be quickly transferred from one RV to another. There is no need for wiring, and the device can be installed in seconds using powerful built-in magnets or an adhesive. Locate will update the RV’s location at least once a day on the KYCS web portal and mobile application. If the RV is stolen or goes missing, the KYCS monitoring team can remotely program the Locate device to actively track the RV.
Loan Origination and Warranted Loan Documents
AppOne
http://www.appone.net
AppOne is a web-based indirect loan origination platform designed to help recreational vehicle dealers and lenders manage the origination process of retail credit applications from lender submission to funding. It provides dealers and lenders access to a library of compliant and warranted loan documents. The loan documents are regularly reviewed for compliance with the latest the federal and state laws in all 51 U.S. jurisdictions. Dealers using AppOne also have access to their lender(s) on the AppOne Lending Network, a community of national, regional, and local financial institutions. The network makes it easier for dealers to establish lender partnerships and secure financing for their customers.
Market Intelligence Program
Ryan Kloppe
rkloppe@statisticalsurveys.com
Dealers receive a ten percent discount on customized reports through the RV Industry Data Program. Using Tibco Spotfire software, the program provides dealers with data visualization and analytics that can yield valuable insights for better decision making, including data on where new units are being registered and which dealers sold which units by make, model, length, and axles.
Office Supplies
Office Depot
www.officediscounts.org/rvda.html
Your RVDA Office Depot® Member Benefits Program, has been rebranded to ODP Business Solutions™.
ODP Business Solutions™ is your one-stop shop for resources and solutions needed to help make your business the best it can be – all while managing your budget. You’ll receive savings of up to 75% on the Best Value List of preferred products with thousands of items discounted below retail with free next-business-day delivery* or in-store and curbside pickup.** To continue to receive your member discounts, you’ll need to re-enroll or register for an account through our dedicated RVDA ODP site.
Register Now
*Free Delivery: Minimum purchase required after discounts and before taxes. Orders outside our local delivery area and most furniture, oversized, bulk items, cases of bottled water and other beverages and special-order items do not qualify. Non-qualifying orders incur a delivery charge (minimum charge of $9.99). Many orders can be delivered next business day (between 8:30 AM and 5:00 PM) if placed online or via phone by 3:00 PM or via fax by 1:00 PM, local time (In most locations). Other restrictions apply. **Curbside pickup is available in most stores, subject to state and local regulations. Orders must be placed 1 hour before store closing. See odpbusiness.com, call 888.2.OFFICE or ask your Account Manager for details.
Pre-owned RV Appraisal Guidance
J.D. Power RV Valuations (Specialty Division)
The J.D. Power RV Valuations are an essential set of tools for dealers needing to determine the used Trade-in and Retail market value for all types and categories of RVs.
RV Connect, is a versatile product delivering updated RV values, creates custom window stickers for both newer and older RVs, and more.
The new J.D. Power MarketValues Specialty Vehicle app combines the power of the Valuation Guide and the CONNECT in one easy to use mobile app. These products are all available at the RVDA “members only” rate.
Propane and Propane Supplies
Suburban Propane
www.suburbanpropane.com
smclean@suburbanpropane.com
(843) 873-1743
Suburban Propane offers discounts to RVDA members on propane along with attractive and safe equipment for refilling most any propane cylinder, 24-hour service, on-site training of dealership personnel, signage, and a periodic review of filling stations by experienced safety experts.
RV Service Contract Programs
Protective Asset Protection's XtraRide Service Contract Program
http://www.protectiveassetprotection.com/F-I-Solutions/RV
marketingteam@protective.com
(800) 794-5491
Protective Asset Protection provides F&I products and solutions
focused on enhancing dealer profitability and customer satisfaction.
Protective Asset Protection’s RV service contract program, XtraRide® ,
has been exclusively endorsed by the RVDA since 1992.
RVDA/Spader 20 Groups
Spader Business Management
www.spader.com
info@spader.com
(800) 772-3377
RVDA/Spader 20 Groups managed by Spader Business Management help dealers improve their management skills, recognize market trends, and solve problems. The groups include non-competing dealers who share experiences to develop best practices.
Shipping Discounts
RVDA Discount Shipping Program
www.PartnerShip.com/79rvda
sales@PartnerShip.com
(800) 599-2902
FedEx Discounts
Rely on FedEx for all of your shipping needs and save through the RVDA advantage program. Members receive 45% off FedEx Express and 25% off FedEx Ground. If you currently ship with FedEx, you’ll be able to continue using it the same way you do today. After you enroll in the FedEx Advantage Program, the discounts will be added to your account and then automatically applied to your shipments. Don’t have an account? No problem - you can open one when you enroll.
Freight Savings
RVDA members save on shipments with TForce Freight, XPO, Saia, and many others. These competitive rates are made available through our endorsed shipping provider, PartnerShip®. With this free RVDA member benefit, you’ll reduce your freight costs, easily rate shop between carriers, and get dedicated support from shipping experts. Whether you’re shipping a single pallet or a full truckload, PartnerShip will help you ship smarter. Get a quote.
Software & Consulting Services
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https://info.kpa.io/2024-partners-rvda-vera-solutions
1-866-356-1735
KPA provides comprehensive consulting services, EHS, HR, and F&I compliance software, and award-winning training to help RV dealerships maintain a safe workplace, protect their reputation, and reduce costs. With this unique combination of services, software, and training RV dealerships minimize risk so they can focus on what’s important—the selling and servicing of RVs.