Readiness Testing
SERVICE MANAGER • SERVICE WRITER/ADVISOR • WARRANTY ADMINISTRATOR
PARTS MANAGER • PARTS SPECIALIST
ChannelPRO Mobile, a provider of mobile enablement and engagement tools has developed a new mobile app which offers users free access to the RV Learning Center’s five self-assessments or readiness tests for service management and parts personnel. The app is available to download in the Apple and Google Play stores by searching "RVDA," or scan the QR code above.
Each test relates to job specific skills identified in the RV Learning Center’s
Competency Profiles for service writers/advisors, service managers, parts managers/specialists, and warranty administrators. By identifying possible knowledge gaps, the readiness tests help individuals gauge their preparedness for certification. These tests currently cost $25 each, however, as an incentive for downloading the app, the five tests are offered free to app users, up to a $125 value.
A video demonstrating how to access the recently released RV Fixed Operations Today Mobile App along with the readiness tests is available:
HERE.
The app also contains links to the subscription website RV Fixed Operations Today, a one-stop resource for all members of the RV dealership's fixed operations management team. A one-year subscription is $49.95.
Those that prefer not to download and use the app, may complete this
form. After receipt of payment, instructions for accessing the readiness test will be provided.
Five tests are available:
- Service Manager - 32 questions
- Service Writer/Advisor - 19 questions
- Warranty Administrator - 24 questions
- Parts Manager - 34 questions
- Parts Specialist - 22 questions