Table of Contents
10 2023 DSI Survey Results
Dealers say towable manufacturers improved in two Dealer Satisfaction Index (DSI) categories related to RECT. Sixteen manufacturers/brands were honored with the Quality Circle Award for earning the highest ratings the 29th annual Dealer Satisfaction Index (DSI) survey.
12 From RV Manufacturing to Sales to Lending, Dave Russell Has His Fingerprints All Over the Industry
Russell recently took a few minutes to talk with RVDA about his lengthy and productive career and how he has watched the industry change and adapt over the years.
14 Tips for Cash Flow Management and Floor Plan Financing for RV Dealers
Effective working capital management is critical for an RV dealer, although it often gets deprioritized during times of low inventory and high turnover.
24 RVTI’s Level 3 Training Up and Running with Five Levels of Specialty Training
Technician training for advanced techs with supplier training on specific types of components is being offered at the RV Technical Institute (RVTI) with Level 3 certification officially available for the first time.
30 Help Invest in the Future of the RV Industry and Support the RV Learning Center
By investing in the RVLC, your dealership and staff will see a tangible reward with access to industry best practices and increased employee retention and improved hiring.
34 ChannelPRO Mobile Develops RV Fixed Operations Today Mobile App
The mobile app offers users free access to the RV Learning Center’s five self-assessments or readiness tests for service management and parts personnel.
ALSO
26 New Go RVing Dealer Banners Now Available
28 The Barf Bag: U.S. Patent 7,041,042
32 Selling Your Dealership in Today’s Environment? What RV Dealers Should Know, Part 2
36 RVDA Announces Staff Changes
36 Former RVDA Chairman of the Board Dan Pearson Passes Away