10 Dealers Felt Towable Manufacturers Regressed Slightly in All Four DSI Categories
In aggregate, dealers believed towable manufacturers regressed slightly in all four areas between 2021 and 2022 most likely due to delivery delays and supply chain issues.

11 RVDA Recognizes Top-Rated Manufacturers in DSI Survey
RVDA honored 19 manufacturers/ brands with the Quality Circle Award for earning the highest ratings in the 28th annual Dealer Satisfaction Index (DSI) survey. The awards were presented during the Spotlight on Excellence Luncheon on November 8 in Las Vegas.

12 RVDA Endorses Accelerate2Compliance to Help Dealers Stay Within FTC Rules
RVDA has endorsed the Accelerate2Compliance (A2C) dealership program, available through the A2C Portal, to help RV dealers and their vendors achieve and maintain regulatory compliance requirements.

18 RVTI Grows to 5,100 Students and Ready for Level 3
Curt Hemmeler, RVTI’s director, took some time to look back over the successes of the past year and to give a sneak peek at some of what’s ahead for 2023.

26 IRS Warns Employers to Beware of Third Parties Promoting Improper Employee Retention Credit Claims
The Internal Revenue Service (IRS) recently warned employers to be wary of third parties who are advising them to claim the Employee Retention Credit (ERC) when they may not qualify.

ALSO
14 The Service Department Challenge – What’s the Value of One Hour to You?
16 Latest Data on RV Customer Satisfaction with Dealership Sales and Service Performance
22 “…And Much, Much More!”
28 Consider a Year-End Donation to RVDA’s RV Learning Center