Complete details on each tracked (non-promotional) workshop is available here
Paul Sheldon, Can We Climb Higher in F&I, Business Innovation Track
The economic conditions RV dealers face today require an updated approach to finance and insurance to ensure success. This workshop will give you the tools and training you need to reach new heights, overcome new challenges, be more profitable and serve more customers.
Kevin Brown - Keynote Speaker, Motivational Speaker and Best-Selling Author, Presents: The Hero Effect®: Being Your Best When It Matters the Most! made possible by Wells Fargo Inventory Finance.

Sara Jeckovich - Giving Feedback, RVDA Leadership Development Half-Day Course
Sponsored by Gulf Stream Coach, $124 additional fee, limited to 50 participants
Giving and receiving feedback skillfully is a core leadership competency. It builds trust, improves performance, and promotes a more peaceful and productive workplace. Filled with real-life examples, discussion and roleplay practice, Giving Feedback will transform the way you offer feedback to your team.
Sara Jeckovich - Peaceful Leaders & Retaining Employees, Fixed Operations Track
During this 60-minute workshop, Sara will introduce a new approach to leadership which emphasizes fostering productive and cohesive teams. The Peaceful Leadership Model is built around recognizing that if we as leaders want to retain our employees, it's important for everyone to feel appreciated, included, encouraged and safe.

Sara Jeckovich - De-Escalation Interactive 2-hour Super Session Workshop, Fixed Operations Track
The best way to prevent a tense situation from boiling over into a confrontation is to de-escalate early and often. During this 2-hour super session Sara will share how to establish positive communication with customers, clients, and vendors, and to create a communication framework for conflict resolution to minimize escalation and risk.